Terms of Service
Last updated: January 17, 2025
1. Acceptance of Terms
By accessing or using SnapReview's QR code review management platform and related services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
2. Description of Service
SnapReview provides a platform that enables businesses to:
- Generate QR codes for review collection
- Manage customer feedback and reviews
- Access analytics and reporting tools
- Automate review request campaigns
- Integrate with third-party review platforms
3. User Accounts
3.1 Account Creation
To use our Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Acceptable Use
4.1 Permitted Use
You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a manner consistent with applicable laws and regulations.
4.2 Prohibited Activities
You agree not to:
- Generate fake or fraudulent reviews
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use the Service to spam or harass others
- Reverse engineer or attempt to extract source code
5. Subscription and Payment
5.1 Subscription Plans
We offer various subscription plans with different features and usage limits. Subscription fees are billed in advance on a monthly or annual basis.
5.2 Payment Terms
Payment is due upon subscription activation and renewal. We accept major credit cards and other payment methods as specified on our platform.
5.3 Refund Policy
We offer a 30-day money-back guarantee for new subscriptions. Refunds for subsequent billing periods are at our discretion and subject to our refund policy.
6. Intellectual Property
6.1 Our Rights
The Service and its original content, features, and functionality are owned by SnapReview and are protected by international copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain ownership of content you submit to our Service. By submitting content, you grant us a license to use, modify, and display such content in connection with providing the Service.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.
9. Limitation of Liability
To the maximum extent permitted by law, SnapReview shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
10. Indemnification
You agree to indemnify and hold harmless SnapReview from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting our support team or through your account settings.
11.2 Termination by Us
We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where SnapReview is incorporated, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our Service. Continued use of the Service after changes constitutes acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us:
Email: [email protected]
Address: SnapReview Legal Team
Response Time: We will respond to your inquiry within 5 business days