Privacy Policy

1. Introduction

SnapReview ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code review management platform and related services (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, phone number)
• Business information (business name, address, industry)
• Payment information (processed securely through third-party providers)
• Customer feedback and reviews submitted through our platform
• Communications with our support team

2.2 Information Automatically Collected

• QR code scan data and analytics
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (when permitted by your device settings)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process transactions and send related information
• Generate QR codes and manage review campaigns
• Provide customer support and respond to inquiries
• Send administrative information and service updates
• Improve our Service through analytics and user feedback
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who assist us in operating our Service, including payment processors, cloud hosting providers, and analytics services.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: